Question 1

How can I cancel my order?

Accepted Answer

A cancellation is only possible within the first hour after the order has been placed.Please note that cancellation requests submitted on weekends or outside our business hours may coincide with the dispatch of the goods. In the event that you submitted the cancellation request on time (within 1 hour) and the goods were nevertheless shipped, you can refuse acceptance and will then receive your money back. If refusing acceptance of the shipment is not possible, please contact us and we will provide you with a free return label.

Question 2

Can I also buy the products in pharmacies?

Accepted Answer

Currently the products of Steiger Naturals are only available through the online store. We plan to expand availability to UK pharmacies in the future.

Question 3

How much are the shipping costs I have to pay?

Accepted Answer

Shipping, Shipping Costs & Payment
Shipping costs (including applicable VAT)The shipping costs are calculated after deducting all discounts.
Deliveries within Germany:We charge a flat shipping fee of 2.99 EUR per order. For orders of 49.00 EUR or more, we deliver free of charge with DHL.
Deliveries to Austria:We charge a flat shipping fee of 4.99 EUR per order. For orders of 69.00 EUR or more, we deliver free of charge with DHL. 
Deliveries within the EU (Spain, Netherlands, Belgium, Czech Republic, Italy, France):We charge a flat shipping fee of 4.90 EUR per order. For orders of 90.00 EUR or more, we deliver free of charge with DHL.
Deliveries to Switzerland:If you would like to order to Switzerland, please use our Swiss shop: ch.steiger-naturals.deShipping is carried out from our Swiss warehouse, so no additional customs fees apply.
Deliveries to the UK:We ship free of charge.
Delivery Times
We ship with DHL, and your goods will be delivered in

Germany: within 2 - 4 business days
Austria: within 2 - 6 business days
Europe: within 5 - 8 business days
UK: within 7 - 9 business days

You will receive a tracking number directly after dispatch from our warehouse.
1-Day Delivery (only for "Leberkur"*)We charge a flat rate of 5.99 EUR per order. For orders of 149.95 EUR or more (only Leberkur), shipping is free. With the 1-day delivery, we ensure prioritized shipping and delivery within one business day. The 1-day delivery is only available for Germany. For 1-day shipping, we select the fastest available carrier; the customer cannot choose which carrier they prefer. Cancellation of 1-day orders is not possible.
Our Payment Options:

Klarna Pay in 30 days
Klarna Financing
PayPal
Credit Card
Bancontact
iDeal
Prepayment

Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply.
Orders placed via our order hotline can only be paid in advance due to data protection reasons.

Question 4

How long does delivery take?

Accepted Answer

After your order is dispatched, you will receive a tracking number from us, which you can use to track the shipment status of your order with the respective carrier. If you ever need assistance, we are happy to help. Please send us a message at service@steiger-naturals.de

Question 5

How can I modify my order?

Accepted Answer

As long as your order is still being processed in the shipping department, changes are possible at any time. Please send a message with your change request to service@steiger-naturals.de
There you will receive information about the current processing status of your order.

Question 6

Can I return an opened product?

Accepted Answer

No, once the seal of our products has been removed, the right of withdrawal according to §312g Abs. 2 Nr. 3 BGB no longer applies. We therefore ask for your understanding that we cannot accept returns of opened goods.

Question 7

How can I return a product?

Accepted Answer

You have 14 days after receiving the goods to return your product. Please send your cancellation notice to service@steiger-naturals.de
Please note that the right of withdrawal for contracts involving the delivery of sealed goods that are not suitable for return due to health protection or hygiene reasons expires prematurely if their seal has been removed after delivery.
Please send your return to the following address:
Please send the return to the following address:
Sprint Logistics LtdA2 Parkway WestCranford LaneHestonTW5 9QA

Question 8

Is there a return label?

Accepted Answer

No, the buyer bears the direct costs of the return. Please ensure that the return is sufficiently postage-paid and keep the shipping receipt until the refund has been issued.

Question 9

When and how will I receive my refund?

Accepted Answer

Your refund will be issued as soon as our warehouse has received and processed the return. The credit will be processed via the payment method you chose and typically takes about 2-4 business days.

Question 10

What does "bioavailability" mean?

Accepted Answer

Bioavailability describes how efficiently a substance is absorbed and utilized by your body. Certain dietary supplements are altered by unnecessary additives so that they can only be utilized by the body through cumbersome metabolic processes. Since we at Steiger Naturals avoid unnecessary additives, our products have an extremely high bioavailability.

Question 11

How long are the products good for?

Accepted Answer

Our products are dietary supplements that are labeled with the applicable best-before date on their packaging. Please note that according to consumer advocacy groups, a dietary supplement is not automatically spoiled after the best-before date has passed. Depending on the ingredients and storage conditions, it may still be usable for several months after the best-before date has expired.

Question 12

Why don't your products include a package insert?

Accepted Answer

For the sake of the environment, we do without unnecessary packaging and instruction leaflets. All important information about ingredients and dosage can be found at any time on the labels of our products as well as in our online shop.

Question 13

What is Hormon Balance?

Accepted Answer

Hormon Balance is a specially developed dietary supplement that naturally supports women during menopause. It contains a unique combination of ten natural dry extracts and is completely hormone-free.

Question 14

What ingredients are in Hormon Balance?

Accepted Answer

Fennel seed dry extract (10:1 ratio), Maca dry extract (25:1 ratio), Sage leaf dry extract (2.5% rosmarinic acid), American Ginseng root dry extract (5% ginsenosides, UV), Ashwagandha root dry extract (2.5% withanolides), Rhodiola rosea extract (3%), Gymnema dry extract from Sylvestris leaves, Yam root dry extract (16% diosgenin, HPLC) with a 10:1 ratio, Rosemary leaf dry extract (6% rosmarinic acid), Vitex dry extract (0.5%), and Silicon dioxide (E551b).Filler: Microcrystalline cellulose (CEL 102) E460, L-leucine.
The capsule shell is made of hydroxypropyl methylcellulose.

Question 15

How should Hormon Balance be taken?

Accepted Answer

Take 3 whole capsules once daily, preferably in the morning, with plenty of liquid. One bottle containing 90 capsules provides 30 daily servings. Store Hormon Balance in a cool, dry place.

Question 16

Are there any known side effects of Hormon Balance?

Accepted Answer

So far, no side effects or interactions are known.

Question 17

Is Hormon Balance suitable for vegans?

Accepted Answer

Yes, Hormon Balance is suitable for vegans, as the capsule shell is made of hydroxypropyl methylcellulose and is therefore free from animal-derived ingredients.

Question 18

How long should I take Hormone Balance to see results?

Accepted Answer

The results can vary from person to person. It is recommended to take Hormone Balance over a longer period to achieve the best results. Please consult your doctor for an individual recommendation.

Question 19

What is the Nail Care Pen?

Accepted Answer

The Nail Care Pen by Steiger Naturals is designed to improve the health and appearance of your nails. It provides cosmetic care for nail fungus and helps reduce nail discoloration.

Question 20

Does the Nail Care Pen contain lemon juice?

Accepted Answer

No, the Nail Care Pen does not contain lemon juice. We advise against products containing lemon juice, as it can damage nails, leading to yellowing and drying.

Question 21

Can the Nail Care Pen also be used to prevent nail problems?

Accepted Answer

Yes, the Nail Care Pen can be used to prevent nail problems. Regular use helps maintain and improve nail health.

Question 22

Are there any side effects from using the Nail Care Pen?

Accepted Answer

The Nail Care Pen contains natural ingredients and is gentle on the skin and nails. No side effects are known. For external use only. Do not ingest. Avoid contact with eyes. Keep out of reach of children. Dermatologically tested.

Question 23

How do I use the Nail Care Pen?

Accepted Answer

The application is simple:

Gently twist the pen's back clockwise until a drop of liquid is released onto the applicator brush.
Apply the product 2-3 times daily to affected nails.

Question 24

How much liquid is in one Nail Care Pen package?

Accepted Answer

One package contains 4 ml of care liquid.

Question 25

What are the benefits of the Nail Care Pen?

Accepted Answer

The Nail Care Pen offers the following benefits:

Cosmetic care for nail fungus: It aids in the cosmetic treatment of fungal nail infections.
For attractive and well-groomed nails: Regular use helps maintain healthy-looking nails.
Moisturizing and regenerating: Natural ingredients help hydrate and regenerate nails.
Protects and strengthens nails: The Nail Care Pen strengthens cracked and brittle nails, protecting them from further damage.
All-natural ingredients: The pen contains only natural ingredients that are gentle on nail health.
Made in Germany: The product is made in Germany, meeting high-quality standards.

Question 26

What ingredients are in the Nail Care Pen?

Accepted Answer

The Nail Care Pen contains only natural ingredients:

Melaleuca Alternifolia (Tea Tree) Leaf Oil
Cocos Nucifera (Coconut) Oil
Azadirachta Indica (Neem) Seed Oil
Tocopherol (Vitamin E)
Simmondsia Chinensis (Jojoba) Seed Oil
Aloe Barbadensis Leaf Juice
Butyrospermum Parkii (Shea) Butter

Question 27

What are GLP-1 Plus Capsules and how do they work?

Accepted Answer

GLP-1 Plus Capsules are a dietary supplement designed to support your metabolism and help control weight. The natural ingredients, like mulberry leaf extract and black ginger, work together to help keep blood sugar levels steady and boost fat metabolism.

Question 28

Does Steiger GLP1 contain hormones?

Accepted Answer

No. Steiger GLP-1 helps your body naturally build up the satiety hormone GLP-1.

Question 29

Who are the capsules suitable for?

Accepted Answer

These capsules are perfect for adults who want to support weight management and boost metabolism naturally. They are vegan-friendly and do not contain gluten or lactose.

Question 30

How do I take the capsules?

Accepted Answer

The recommended daily dose is 2 capsules. Take them with a glass of water, preferably with a meal.

Question 31

Can I take the capsules long-term?

Accepted Answer

Yes, the capsules are safe for long-term use. You can take them daily as long as you stick to the recommended dose.

Question 32

Are the capsules safe?

Accepted Answer

Yes, they are made under strict quality standards using only natural ingredients that have been carefully tested. However, if you have any health issues or take medications, please talk to your doctor first.

Question 33

Are there studies on Steiger GLP1?

Accepted Answer

Yes, there are studies on the active ingredient Reducose®. Reducose® is a special extract from the leaves of the white mulberry (Morus alba) that has been tested in several clinical studies. These studies show that Reducose® can significantly lower blood sugar and insulin levels after eating.
A randomized, double-blind, placebo-controlled study with 37 healthy adults found that taking Reducose® significantly lowered the blood sugar response after a meal with 50 g of maltodextrin. The insulin response was also reduced without causing major stomach problems.
Another study looked at different doses of Reducose® (200 mg, 225 mg, and 250 mg) after a full meal. All three doses significantly reduced blood sugar and insulin levels compared to a placebo.
Additionally, Nestl&eacute; Health Science published a study showing that a product with Reducose® can significantly reduce blood sugar spikes after breakfast for up to three hours.
These studies show that Reducose® works well in controlling blood sugar after meals and supports its use as a natural option for managing blood sugar.
Sources:Study 1Study 2Study 3
Metabolaid®:Metabolaid® is a plant-based ingredient made from extracts of hibiscus flowers (Hibiscus sabdariffa L.) and lemon verbena (Lippia citriodora L.). It was created to fight metabolic syndrome by activating the AMP-activated protein kinase (AMPK) pathway, which is important for energy metabolism.
Clinical studies and research findings:

Weight management and metabolic health:In a study with overweight people, taking 500 mg of Metabolaid® every day for two months led to big improvements in body measurements, lower systolic blood pressure and heart rate, and a better overall feeling of health. The levels of the satiety hormone GLP-1 went up and the hunger hormone ghrelin went down.

Blood pressure regulation:A randomized, double-blind, placebo-controlled study on patients with early high blood pressure showed that Metabolaid® significantly lowered nighttime systolic blood pressure and improved the dipper status, which means the blood pressure became more normal.

Appetite regulation and satiety:Metabolaid® is linked with a higher production of satiety hormones like GLP-1. This can make you feel less hungry and help reduce calorie intake, supporting weight control and keeping you full.

Modulation of the gut microbiome:Studies show that Metabolaid® has a positive effect on the gut by boosting the production of short-chain fatty acids such as butyrate. This can help improve gut health and make energy use more efficient.

These findings highlight the potential of Metabolaid® as a natural aid for challenges related to metabolic syndrome, including weight management, blood pressure control, and overall metabolic health.

Question 34

Which ingredients are in the GLP-1 Plus Capsules?

Accepted Answer

The capsules contain a careful mix of natural ingredients, including:

Mulberry leaf extract (contains 1-Deoxynojirimycin): Helps support healthy blood sugar levels.
AKK (Akkermansia muciniphila, inactivated bacterial powder): Promotes a healthy gut flora.
Paradise seed extract (contains 6-Paradol): Boosts metabolism.
Black ginger extract (contains 5,7-Dimethoxyflavone): Supports energy balance.
Zinc-L-Carnosine: Protects the mucous membranes in the digestive tract.
Vitamin B2: Helps with normal energy metabolism.
Vitamin D3: Supports the immune system and calcium metabolism.
Resistant dextrins: Aid digestion.
Silicon dioxide: Acts as an anti-caking agent for optimal processing.

Question 35

How many capsules are in a pack of ToxOut?

Accepted Answer

Each pack contains 60 capsules, which is sufficient for a 30-day treatment.

Question 36

Are there any known side effects or interactions?

Accepted Answer

No side effects or interactions are currently known.

Question 37

How long should I take ToxOut?

Accepted Answer

We recommend taking it for at least 3 months. ToxOut can also be taken continuously.

Question 38

What is ToxOut?

Accepted Answer

ToxOut is a dietary supplement in capsule form, designed to help maintain normal liver function.*It contains a balanced blend of natural extracts, vitamins, and minerals, including milk thistle extract, artichoke extract, horsetail (field horsetail), dandelion extract, vitamin B6, vitamin B12, vitamin B9, silica, and choline.*Choline: Contributes to the maintenance of normal liver function.

Question 39

How is ToxOut taken?

Accepted Answer

The recommended dosage is 2 capsules daily, preferably after the first meal of the day, with plenty of liquid.If you have difficulty swallowing capsules, you can open them and take the contents without the capsule shell, along with sufficient liquid. Alternatively, you can use our Liver Complex Drinking Granulate.Each pack of 60 capsules provides 30 daily servings. Store the product in a cool, dry place.

Question 40

Where should I store ToxOut?

Accepted Answer

Store ToxOut in a cool, dry, and light-protected place to maintain the quality of the capsules. Do not store in the refrigerator.

Question 41

Do I need to change my diet while taking ToxOut?

Accepted Answer

For the best results, it’s recommended to adjust your diet alongside ToxOut. We suggest a low-fat, balanced diet and avoiding alcohol.Check out our blog posts for great dietary tips and detailed information on liver activity—it’s worth a look!

Question 42

What ingredients are in ToxOut?

Accepted Answer

ToxOut contains the following main ingredients:

Artichoke dry extract
Horsetail (field horsetail) dry extract
Black radish dry extract (5:1)
Milk thistle dry extract
Dandelion dry extract
Inositol
Alpha-lipoic acid
Rice protein
Vitamin B6
Vitamin B9
Vitamin B12

It also includes additional ingredients such as alpha-lipoic acid, inositol, and rice protein.

Frequently asked questions

All products

General

Help and questions about orders

Returns and refunds

About our products

Harmony Balance (formerly Hormone Balance) - natural menopause complex

Nail care pen

Steiger Pro GLP 1 Plus Capsules

ToxOut